We know how exciting it is to wait for your new swimwear to arrive! Here's everything you need to know about tracking your 510` STUDIO order.
How to Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email at the email address you provided during checkout. This email will contain your tracking number and a link to track your package in real time.
You can also track your order by visiting our carrier's website directly and entering your tracking number:
• UPS: ups.com/track
• FedEx: fedex.com/track
Order Processing & Shipping Timeline
• Processing Time: All orders are processed and dispatched within 1–2 business days from the date of purchase.
• Transit Time: After your order is shipped, delivery typically takes 3–5 business days, depending on your location within the United States.
• Shipping Cost: We offer free standard shipping on all orders within the United States — no minimum spend required.
• Cut-Off Time: Orders placed before 3:00 PM Central Daylight Time on business days will be processed the same day. Orders placed after this time will be processed on the next business day.
Tracking Number Not Working?
After receiving your shipping confirmation email, please allow up to 24 hours for the tracking information to become active in the carrier's system. If your tracking number still shows no updates after 24 hours, please contact us and we'll look into it right away.
Haven't Received Your Shipping Confirmation?
If you placed your order and haven't received a shipping confirmation within 3 business days, please check your spam or junk folder. If you still can't find it, reach out to us with your order number and we'll provide an update.
Package Shows Delivered but Not Received
If your tracking information shows that your package has been delivered but you have not received it, please follow these steps:
1. Check around your delivery location, including side doors, porches, garages, or with neighbors.
2. Verify that the shipping address on your order is correct.
3. Wait 24 hours — in some cases, packages are marked as delivered slightly before actual delivery.
4. If you still cannot locate your package, contact us within 7 days of the delivery date with your order number. We will open an investigation with the carrier and work to resolve the issue.
Lost Packages
If your package appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will open an investigation with the shipping carrier. If the package is confirmed lost, we will offer either a replacement (subject to stock availability) or a full refund.
Returns and Refunds
If you need to return an item, please refer to our Refund Policy for details on the return process, eligibility, and how to initiate a return.
Contact Us
If you have any questions or need assistance with your order, please contact us:
Store Name: 510` STUDIO
Address: 2238 S Wentworth Ave, Chicago, IL 60616, USA
Email: info@510studioclothing.com
Phone: +1 312-730-2057
Opening Hours: Central Daylight Time
Monday to Thursday: 12:00 PM - 8:00 PM
Friday: 11:30 AM - 9:00 PM
Saturdays: 10:30 AM - 9:00 PM
Sundays: 10:30 AM - 8:00 PM
Response Time: We respond within 24 hours